- Shipping & Returns
Shipping & Returns
You may return most new, unopened items within 14 days of delivery for a full refund excluding shipping and handling. We do not pay shipping cost for returned items.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All items are shipped FedEx Home Delivery and are properly packaged and insured for their full value. Please keep in mind this is for a custom made to order item and will ship when completed, normally 7-10 Business days excluding holidays or vacations.To expedite delivery please call.
Shipping limited to the continental US.